Palo Alto University Help Center

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Palo Alto University Help Center

Palo Alto University

Palo Alto University

Palo Alto University's Degree Programs, Campus, and Community

General Questions

How do I contact PAU about general questions?

Where can I find current and past year catalogs?

Where can I find the student handbook?

Where can I find the Academic Calendar?

How can I contact PAU regarding business partnerships and opportunities?

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Undergraduate Program FAQ

What are PAU's General Education requirements?

What are PAU's transfer credit guidelines?

What are the senior internship requirements?

What is the difference between a BS (Bachelor of Science) and a BA (Bachelor of Arts) degree?

How long will it take to get my BS (Bachelor of Science) degree at Palo Alto University?

How often does Palo Alto University accept students?

How does undergraduate rolling admissions work?

What is the Undergraduate cohort system?

What are the requirements to transfer into the undergraduate programs?

What options are there for undergraduate students to get involved in extra curricular activities?

Future International Students

Do PAU's undergrad programs prepare students for graduate study?

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Master of Arts in Clinical Mental Health Counseling FAQ

What can you do with a masters degree in Clinical Mental Health Counseling?

I have a CACREP Master’s degree but don’t have any hours towards licensure, can I still apply to the PhD in CES program?

What do LPCCs Do?

Can I transfer credits from the MA to the MS?

Master of Science in Psychology FAQ

How long is the MS in Psychology program?

Can the MS program transfer into PsyD?

What are my career options with an MS in Psychology if I do not go on to receive a PhD?

What's the difference between the MS in Psychology and MA in Counseling?

Can I see patients or become licensed upon completion of the MS in Psychology?

What are the available student services for MS students?

Can I transfer to the PhD Program from the MS program?

Can students from outside the United States participate in the MS program?

What can I do with a Forensic Psychology degree?

Do online formats in the MS program take place entirely online?

Can I complete the MS program online from anywhere?

Is the MS degree accredited by the American Psychological Association?

What is the transfer policy?

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PhD in Clinical Psychology FAQ

How long is the PhD program?

What is different about an emphasis on forensics?

Can I work full time while completing the PhD program?

Can I attend the PhD program part-time?

Can my internship be at my current employer for the PhD program?

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PhD Counselor Education and Supervision FAQ

Is the PhD in Counselor Education and Supervision accredited?

Do PhD in Counselor Education and Supervision students need to live in Palo Alto?

What are funding opportunities for the PhD Counselor Education and Supervision program?

Is the GRE required to apply to the PhD in Counselor Education and Supervision program?

Can I work full-time while attending the PhD in CES program?

Can I attend the PhD in CES program part-time?

Can my PhD in CES internship be at my current employer?

I am an LCSW or MFT, can I apply to the PhD in CES program?

I have a CACREP Master’s degree but don’t have any hours towards licensure, can I still apply to the PhD in CES program?

Can I still apply to the PhD in CES program if my master’s program is not CACREP-accredited?

Can I transfer credits from another CES PhD program?

Are there student employment opportunities for PhD CES students?

What is a multiple article dissertation?

Are international students eligible for the PhD in CES program?

Are international students elibible for the PhD CES program?

What is a multiple article dissertation?

Are there student employment opportunities for PhD students?

Can I transfer credits from another CES PhD program to PAU's PhD program?

What Can You Do with an MFCC Emphasis?

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Applying to PAU

How do I apply to graduate programs?

What are the admissions requirements for PAU programs?

When are the application deadlines?

What is PSYCAS? Why do I apply there instead of to PAU?

How does the graduate application process work?

Can someone walk me through the process of completing an application?

How much does it cost to apply?

What is the admissions policy at PAU?

When will my application be reviewed?

What Entering Academic History information will I need to provide?

Where do I send my transcripts?

Do I have to submit all transcripts or just the transcript where I earned my degree?

Do I have to complete the transcript entry section of the application?

Do I have to have three recommendations?

I graduated from school long ago and have no recent work experience. Who should I ask to write my recommendations?

How do I change my evaluators or resend them to the PSYCAS Recommender Portal?

Do I have to take an English proficiency exam?

I completed my degree(s) outside of the US. Do I have to send in my foreign transcripts?

What should I include in my personal statement?

What should I include in my resume or CV?

Do I have to complete the experiences section of the application?

If I’m not admitted, can I use the same application next year?

How do I submit Study Abroad transcripts?

Who is a good candidate for PAU graduate programs?

I am seeking an F-1 visa. Am I eligible for PAU’s graduate programs?

When will I receive an update on my application status?

I haven’t finished my bachelor’s degree yet. Can I still apply?

Are there scholarships and financial aid available?

When is information about financial aid awards released?

I am an F-1 International Visa student. Can I apply to Palo Alto University's MA in Counseling or MS in Psychology programs?

What should I include in my statement of purpose?

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About Palo Alto University

How can I visit Palo Alto University’s campuses?

What programs does PAU offer?

What are PAU’s values and mission?

What is PAU’s grading policy?

What is PAU’s credit hour policy?

What are PAU’s graduation requirements?

What is PAU’s Teach-Out policy?

How does PAU collaborate with Stanford University? What is the PAU-Stanford PsyD Consortium?

How can I request a transcript of my coursework at PAU?

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Policies and Consumer Information

What are PAU’s diversity and non-discrimination policies?

What is PAU’s Academic Freedom policy?

What is PAU’s Whistleblower policy?

Does PAU have a copyright infringement policy?

What is PAU’s Faculty Grievance policy?

What is PAU’s Staff Complaint procedure?

Where can I find PAU’s Employee Handbook?

Where can I find PAU’s Faculty Handbook?

What are PAU’s Staff Hiring and Evaluation procedures?

Does PAU have a drug-free workplace policy?

What are PAU’s emergency procedures and resources?

What are PAU’s COVID resources and guidelines?

What are PAU’s retention rates?

Where can I find the Admissions Code of Conduct agreement?

What are PAU’s Institutional Learning Goals?

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Locations and Facilities

Where is PAU’s Allen Calvin campus located? Where can I find a map of campus?

Is there parking available at Calvin campus?

Where is PAU’s Mountain View campus located?

Where are the Stanford Psychiatry building and the Stanford School of Medicine building located?

Does PAU have alternative transportation and commuting options?

What is PAU’s CommuteSmart program?

What is PAU’s Guaranteed Ride Home program?

Is there a gender neutral bathroom available on campus?

Does PAU have a recycling and waste program?

Does PAU allow smoking on campus?

How can I reserve a room on campus?

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Equity and Inclusion

What equity and inclusion resources are available to the PAU community?

What is PAU’s Inclusive Excellence Framework?

Is PAU a designated Hispanic Serving Institution (HSI)?

Student Success

What services does PAU’s Office of Accessible Education offer?

Where can I find PAU’s student disabilities services handbook?

Does PAU have on-campus housing? What resources are available for finding housing in the area?

How do I request a Student ID card?

Does PAU have a student government?

What student organizations exist at PAU, and how do I join one?

Where is the student job board located?

How do I order my textbooks?

How do I use TimelyCare?

What is the PAU writing studio and what services does it offer?

What does the MyPAU portal contain? How do I log in to MyPAU?

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Alumni

How can I reach Alumni Relations at PAU, or update my alumni profile?

What Alumni benefits and resources are available for PAU grads?

How can I volunteer and give back to PAU as an alum?

What is the Alumni Careers Digest? How can I post a job for PAU graduates?

What is the PAU Test Prep Materials Discount Program?

How can I request a degree or enrollment verification?

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Community

Does PAU have community service opportunities?

Where can I follow PAU on Social Media?

Where can I see past Alumni, Faculty, and Student Spotlight articles?

Where can I access past PAU newsletters?

What PAU events are coming up in the near future?

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Institutional Research

What is PAU’s Office of Institutional Research and what services does it provide?

How do I access and use SSRS?

How do I access PAU’s historical data via IPEDS?

Finance and Accounting

How can I make tuition and other payments online?

Where can I find PAU’s audited financial statements and latest tax return?

What is PAU’s conflict of interest policy?

What is PAU’s Payment Policy?

What is the late payment fee on MyPAU Account Statement?

How is the late payment fee calculated?

Where can I find the payment due dates for my program?

Where can I find my account information?

How can I avoid a late payment fee?

What is a payment plan and how does it work? (CashNet)

What happens when a payment is missed on a payment plan?

Why does my invoice not reflect the late fee during the month?

Why do I have a late fee? My financial aid should have covered my tuition and fees.

What is a Returned Payment fee?

Why am I being charged a late fee if I am no longer a student?

Can I be reinstated to PAU after I pay my account balance in full?

I have a question about Faculty and Staff payroll, who do I contact?

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Office of the Provost

What is the role of the Office of the Provost?

What is the Center of Educational Excellence (CEE)?

What teaching resources are available for Faculty?

How can I bring an international colleague to PAU?

What development opportunities are there for PAU faculty?

What is the Junior Faculty Development Program?

Is Faculty Research Funding available? What are PAU’s Faculty and Research Funds guidelines?

What is the Annual Assessment Summit?

How does PAU conduct Academic Program Review?

What support does Research Administration offer at PAU?

What is PAU’s Institutional Review Board?

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Research, Centers, Clinics

What is the Gronowski Center? Where is it located? What are its hours?

What research is conducted at PAU?

What is the Early Intervention Clinic?

What is the Center for LGBTQ Evidence-Based Research (CLEAR)?

What is the Institute for International Internet Interventions for Health?

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Information Technology

What are the technology requirements to take online classes?

How can I get support from the IT help desk? What services do they offer?

Where are the IT helpdesks located and what are their hours?

Where can I download SPSS?

What is PAU’s emergency notification system and how does it work?

What are PAU’s information security policies?

Is PAU’s network down?

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Library

Where is the library located? What are its hours?

What services does the library provide?

Veterans' Information

What is the Student Veteran Organization?

What Military Benefits can be used at PAU?

How can I apply for Veteran’s benefits?

How can I collect Veteran’s benefits? "

Am I eligible for benefits as a military dependent or spouse?

Are my armed services courses eligible for transfer credits?

What is the Yellow Ribbon program?

What is the Armed Forces Health Professions Scholarship Program (HPSP)?

What is the SALUTE honor society?

What if I’m called to serve while attending PAU?

What resources are available for Vets?

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Giving to PAU

What do my donations to PAU help fund?

How do I donate to PAU?