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CONCEPT Continuing and Professional Studies
What is PAU’s Staff Complaint procedure?
Palo Alto University’s Staff Complaint procedure outlines the process for staff to raise concerns related to workplace issues, including disputes or grievances. The procedure ensures that complaints are handled fairly, promptly, and confidentially, with specific steps for submitting complaints, investigation, and resolution. The policy also provides guidelines on how to escalate a complaint if the initial resolution is unsatisfactory.
For more details, you can refer to the full policy document here.