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CONCEPT Continuing and Professional Studies
Why does my invoice not reflect the late fee during the month?
If your invoice doesn't reflect a late fee during the month, it might be because the fee was assessed after the invoice was generated, or there may be a delay in processing. The late fee could appear on your next invoice.
Although the late fee is calculated daily on the past due balance, it is not posted to the student’s account until the first day of the next month. If you are paying an invoice past the due date and prior to month-end, you will need to contact the Bursar's Office
Jasmine Su at BURSAR@PALOALTOU.EDU or via telephone at 650-417-2012 to find out how much will be assessed for the late fee.
For accurate details, you should monitor your MyPAU account or contact the Business Office for clarification.
For more information regarding late fees, you can visit the Payment Policy FAQ.